Due to the licensing agreements with companies providing the library’s online resources, off-campus access to electronic resources is limited to the UCF community and requires authentication. If you are accessing the online resources outside the UCF campus, you must log in with a valid UCF NID and password.
College of Medicine Login
If you are affiliated with the College of Medicine, please use your UCF NID and NID password to log in:
General UCF Login
If you are affiliated with UCF, but are not with the College of Medicine, please use the UCF Libraries off-campus access page:
Library resources information is constantly changing. If you experience problems with off-campus access, please contact the Health Sciences Library for assistance. During regular business hours, we can be reached by phone at 407.266.1400; after hours, please email us at medlibrary@ucf.edu.
Troubleshooting Login and Access Problems
If you have problems logging in:
- Wait 15 minutes. Three failed login attempts on any account that uses your NID temporarily suspends your account:
- EZproxy, OpenAthens, Primo, MyAccount, MyUCF, WebCourses, UCF_WAP2 Wi-Fi, email apps on devices, and UCF computers all use the NID.
- Be sure to change your password on all of your devices (smartphones, iPads, laptops, etc.) and apps (email, wireless, etc). If the devices or services keep trying the old password, your NID account will become locked.
- Temporary suspensions clear after 15 minutes.
- Reset your NID password. A misremembered password is the most common login problem.
- If your NID account is still locking up, contact HealthIT at 407.266.HELP(4357), or via email HealthIT@ucf.edu.
If you are still experiencing issues, consult the sections below for additional troubleshooting suggestions. Please contact us if your problem remains unresolved.
- Cookies: EZproxy and UCF Federated ID logins use cookies. Please set your browser to accept cookies. If you are still having issues with cookies, try clearing your browser cache and cookies.
- Page not configured problems: EZproxy connects to sites the Health Sciences Library has designated and configured. If EZproxy is not configured to handle authentication to a site, you will see the message “Oops! It looks like you have attempted to view a page that has not been configured for access.” You can try linking to the site without EZproxy or report the error to medlibrary@ucf.edu.
If you find yourself stuck in a login loop or see the error message: “Login Status: You are now logged out and can close the browser window. Otherwise, re-login to continue working with the library,” this error is caused by a firewall at a hospital or clinic site, such as the VA.
Workarounds:
- Use a mobile device not connected to Wi-Fi (such as a cell phone) or tether a laptop or tablet to a cell phone’s hotspot and access library resources that way. You will not be able to access them via the hospital or clinic’s computer or Wi-Fi because the hospital’s firewall will block access. The library cannot fix this issue.
- Use the hospital’s library resources.
UCF’s VPN provides secure access to UCF’s servers and networks. It does not provide access to online library content. EZproxy can work alongside the VPN while users access library content. These recommended steps will ensure smooth access to the library’s subscriptions for VPN users:
- After you connect to UCF’s VPN, log in via EZproxy.
- Use links on the Health Sciences Library website to connect to databases and journals.
For questions about the VPN, go to UCF Virtual Private Network (VPN).