CAROLYN CASTRO-PAGAN is a founding member of the UCF College of Medicine with over twenty years of experience in Business Administration, Human Resources, Recruitment, Planning & Project Management for both the private and public sectors. She graduated with an Associate’s Degree in Business Administration from Instituto Comercial de Puerto Rico and has completed certification courses for human resources information systems, database management, project management and professional development series. She moved to Florida from New York City in 2002, where she worked at Council of State Governments, Port Authority of NY & NJ in the World Trade Center as the agency’s conference planner and administrator for all policy related workshops representing analysts, state legislators and constituents nationwide. Ms. Castro-Pagan joined UCF College of Medicine in December, 2010 as the Human Resources Office Manager and was promoted to Executive Faculty Recruiter within her first year. In 2013, she was asked to work in the Office of Faculty & Academic Affairs, with the College’s Affiliate and Volunteer Faculty Program and was promoted to Administrator of Medical School Programs in 2015. Carolyn manages the academic appointments, promotions and credentialing processes for all non-salaried faculty in the college. Carolyn is also the expert lead in the college’s database management systems for non-salaried faculty. She has won awards in excellence for MD program support and was named UCF Innovator in 2014 as co-inventor of PACTS (Participation Activity and Credentialing Tracking System), officially copyrighted and registered with the United States Patent and Trademark Office, sponsored by UCF’s Office of Technology Transfer.

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